Hampton Inn & Suites Lake George

I do not like their billing practice of charging your credit card for "conveniences" that you did not use, then removing the charges when not used!!!

Breakfast not great - need more healthy options. Fitness Centre was a bit basic

lake george is a nice place to get away from the city

Planned my trip 2 months in advance with booking and when we arrive at hampton they have no details about our reservations.

it is not far from the lake.

I booked a king size studio. While, when I got there they put us into a two queen size bed room without telling anything! SUCH a cheating behavior. I Talked to the front desk, the stuff told me that I booked the room by Booked.net and prepaid. They gonna charge me full price even if I check out right away. This is the worst experense I ever had through a online booking. I called Booked.net Customer service, and they said they will respond me by MONDAY which means yesterday. BUT I got no respond at all! This is so annoying when you go out for vacation!

Breakfast was great

keep up the good work ,,,,,the staff was great

The room was very relaxing. Clean. Nice dining area downstairs.

The pool and hottub was down during our stay. We had booked this hotel for the fact they did have a pool for the kids. That was a bummer getting there to see it was out for mentaince

Location, the view of the mountains is fantastic.

There were children in the bar. Couldn't enjoy a drink.

The experience is always great and welcoming.

The location was excellent for what we needed. We were visiting family in Chestertown, NY. The staff was exceptional: polite, helpful and friendly. The breakfast was very tasty, and appreciated. Giving your guests bottled water was a healthy and helpful gift.

The beds / mattresses are in need of replacing. Neither of the two queen beds in our room were very comfortable. The pool was not in service (Heater was broken), and is too small to do laps in even if it had been open. The fitness room is small and needs more equipment.

The pool had been broken all week and we were not notified before our stay. They kept telling us it would be ready soon. Well we kept checking in about it. To find out staff lied to us that it would not be fixed till the following week due to a part coming in next week. They did nothing to accommodate us and were extremely rude

Everything was clean. Everyone was friendly. Breakfast was very good and breakfast staff was very friendly. We had a great stay !!!

None thing !!!

The breakfast was good but were hoping for a change the following morning.

Our problem was with a group of about 30 people who were cooking in the lobby, going behind the bar and into the kitchen. They thought they had the run of the place. We found it unacceptable that they were able to cook in the lobby area making no room for others to enjoy the lobby area. Also we found out that they were cooking in their room (315) and we had to report this to the front desk, who in turn handled the situation immediately. Other than these two situations we were very happy and enjoy staying at this facility whenever we get the opportunity.

Honestly, better than expected! All staff we encountered was friendly and helpful. Clean, comfortable rooms; decent indoor poor; tasty breakfast (especially the self made waffles). Already planning our spring trip to Lake George with a few nights at this hotel!

Nothing comes to mind....

staff friendly, room clean, nice location, better than average breakfast, coffee good.

Everything was exactly how it was stated in the description upon booking. Breakfast was excellent and the staff was very friendly. Definitely planning to book a trip again to this hotel.

Not a single bad thing about this hotel.